Shipping policy

Last Updated: 31st March 2026

At Tessheart, we aim to deliver your jewelry safely and quickly.

1. Processing Time
Orders are processed within 1–3 business days.
Orders are not processed on weekends or holidays.
2. Shipping Time
Local Shipping: 2–5 business days
International Shipping: 5–12 business days
3. Shipping Fees
Calculated at checkout based on location
Free shipping may be available on select orders/promotions
4. Tracking

You will receive a tracking number once your order ships.

5. Delays

We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.